I have just logged back in to Shot Designer and have found that my last 5 years of work has all disappeared. There is only one folder and one scene remaining from hundreds of scenes. What can I do to recover them?
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All my work has been lost, syncing does no good... what do I do?
All my work has been lost, syncing does no good... what do I do?
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First and foremost, Shot Designer never deletes files. They're moved into the Trash folder inside Shot Designer Scenes, where they can be brought back.
On your issue, we have a couple of people who have reported something similar, and we're kind of baffled. We can't reproduce it, and the reports are rare. We're watching it carefully, but we just have so little data that it's hard to form any conclusions.
One thing that would help is if you could send the log from the About menu. This only works if the app is in the same session as when the files were moved to trash. We extensively log the sync logic.